At EndiaKart, we follow a competitive and value-based pricing strategy to offer the best quality products at affordable prices. We ensure our prices remain reasonable by sourcing products directly from manufacturers and authorized distributors. This allows us to provide frequent discounts, exclusive deals, and competitive market rates while maintaining high product quality and customer satisfaction.
You can reach our support team through multiple channels:
- Email: Contact us at support@endiakart.com for assistance.
- Live Chat: Available on our website for quick queries.
- Help Center: Visit our FAQ & Help Desk section for common issues.
- Social Media: DM us on Facebook or Instagram for support.
We are committed to resolving your queries as quickly as possible!
Our priority is to provide seamless shopping, fast delivery, and excellent customer service. We focus on:
- Ensuring all orders are processed and shipped on time.
- Addressing customer support queries based on urgency and complexity.
- Continuously improving our website, inventory, and service quality.
- Adding new and trending products while maintaining stock availability.
Yes! You can call our customer support helpline at +916375253966 (available from 9 AM – 9 PM IST). If lines are busy, you can also reach us via WhatsApp or email, and we will get back to you as soon as possible.
EndiaKart follows a customer-centric and growth-driven business strategy. Our goal is to:
- Provide high-quality products at competitive prices.
- Ensure fast and reliable deliveries across India.
- Offer secure and easy payment methods.
- Maintain excellent customer service with hassle-free returns.
- Expand our product categories based on customer needs.
This approach allows us to build trust, reliability, and long-term relationships with our customers.
We offer a hassle-free return policy on eligible products. If you are unsatisfied with your order, you can request a return within 7 days of delivery under the following conditions:
- The product must be unused and in its original packaging.
- Returns are accepted for damaged, defective, or incorrect items.
- Some products, such as personal care items, may not be eligible for returns due to hygiene reasons.
For more details, visit our Return & Refund Policy page or contact our support team.
We offer multiple shipping options across India:
- Standard Delivery (3-5 Days): Available for all pin codes.
- Express Delivery (1-2 Days): Available in select cities.
- Same-Day Delivery: Available for certain products in metro cities.
- Free Shipping: On orders above ₹999.
Shipping charges, if applicable, will be displayed at checkout.
Delivery times depend on your location and chosen shipping option:
- Metro Cities: 1-3 days
- Tier 2 & 3 Cities: 3-5 days
- Remote Areas: 5-7 days
Once your order is shipped, you will receive a tracking link via email and SMS for real-time updates.
EndiaKart is based in Deoria, India, and operates through an extensive network of warehouses and logistics partners. While we are primarily an online store, our team ensures nationwide product availability with fast and secure shipping.
For any further queries, feel free to contact us – we are happy to help! 😊
